Frequently Asked Questions

Q: How do I pay for my order/wedding?

As for our subscription programs, you can choose to pay by Credit Card each time, where we would contact you for payment information prior to the desired delivery date and/or we would bill you on a net 30 terms.

As for a wedding, a payment schedule will be included in your proposed contract.

Q: How far in advance should I book?

Our calendar for weddings and events fills rather quickly, so I would suggest you secure all your favorite vendors at the least, a year out.

Q: What happens after I book my wedding with you?

Following the receipt of your non-refundable retainer, which secures our services, we are good to go, until three months out when we’ll check in for changes, confirming any added details and setting follow-up dates for RSVP and table counts. This too will be outlined in your contract. Although, please know that we are more than happy to discuss the wedding and/or make any changes along the way.

Q: I am out of state, can we book without meeting?

Absolutely, we want to make this process as convenient as possible. The more information you can provide us online, the more detailed a proposal we will be able to provide. Actually 75% of our weddings are secured this way.

Q: What happens if I am not satisfied with my order?

We pride ourselves on the quality of our materials and our customer services, so for any reason at all you were less than satisfied, we would want to know as soon as possible, so that we could replace the order at no charge to you.

Q: How far do you deliver?

As for our subscription programs, we deliver to Talbot, Dorchester, Caroline and Queen Anne’s Counties, however, depending on the distance, the minimum order may fluctuate depending on the distance.

As for our weddings, “Have wedding will travel”, however, depending on the distance, the minimum order may fluctuate.